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RRajan & Co

Returns & replacements

We want you to be happy with your purchase. Here's how returns and replacements work.

Return window

Eligible items can be returned or replaced within [client to confirm] days of delivery, provided they are unused, in their original packaging, and accompanied by the invoice.

Damaged or defective on arrival

If a product arrives damaged or develops a fault on arrival, contact us promptly and we'll arrange a replacement or repair under the manufacturer's warranty.

What can't be returned

  • Items damaged through misuse after delivery
  • Products without their original packaging and accessories
  • [client to confirm any further exclusions]

How to start a return

Have your order number ready and reach us via the contact page. You can find your order number under your orders.